Services
Business Process Management
- Strategic Goal Alignment – Aligning metrics and goals to support and drive overall business strategy.
- Dashboard & Scorecard Development & Automation – Development and deployment of automated reporting solutions for critical management metrics.
Consulting
- Strategic Design – Work with leadership to define, refine, and/or implement a business strategy that is consistent with the organization’s mission and emphasizes core competencies and competitive advantage(s).
- Process Improvement – Project management and leadership for specific process improvement efforts.
Coaching
- Workshops – Full-day or half-day interactive sessions with teams to provide a basic foundation for strategy development, Business Process Management, process-oriented management, or use of process improvement techniques.
- Management Team Coaching – Formal training and education for management teams featuring in-depth work on one or more topic areas. Coaching engagements encompass several one-on-one coaching sessions for each member of the team as well as several full-day group sessions. These sessions are spaced out over time to provide the opportunity for teams to apply concepts and build on them over time.
- One-On-One Coaching and Development – Individualized sessions designed around the specific needs and areas of interest for individual clients.
Management Training
- Quality & Process Management Education – A facilitated designed around enabling optimizing organizational performance through properly leveraging quality practices and process management techniques.
- Metrics Development Education – A program designed to use the cliché of ‘show me how someone is measured and I will tell you how they will behave’ to drive the right results and desired behaviors.
- Self-Guided Management Education – Now in development, these self-paced courses will provide the same content as the facilitated training with the necessary changes to ensure effective delivery in a self-paced environment.